FAQs
Find answers to common questions about our products, services, and custom embroidery process.
What types of products can I customise?
We offer a wide range of customisable apparel and merchandise, including:
- Workwear, corporate apparel, school uniforms, sports team uniforms, and merch.
- Various styles and fabrics to choose from.
How long does customisation take?
Turnaround times typically are:
- 7–14 business days after final design approval.
- Rush options available upon request.
Can I order both small and large quantities?
We accommodate orders of all sizes:
- Whether you need just a few items or bulk orders.
- Flexible minimums to suit your needs.
Can I get a sample before bulk ordering?
Yes, samples help you review the quality before committing:
- Samples available for quality checks.
- Ensures satisfaction before placing large orders.
How do I place a custom order?
Placing an order is simple and straightforward:
- Choose your product and upload your design.
- Our team will assist you throughout the process.
Do you offer design services?
Our team can assist with design needs including:
- Creating or refining logos for embroidery.
- Optimising artwork to suit the embroidery process.
What is the minimum order quantity?
Minimum order quantities vary depending on the product:
- Often starting at 10 items.
- Contact us for specific details.
How should I care for embroidered garments?
To keep your embroidery looking its best, follow these tips:
- Wash garments inside out in cold water.
- Avoid bleach and tumble dry on low or hang dry.