Privacy Policy
Mr Embroidery (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use the Mr Embroidery website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, place an order, or fill out a form, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Order details and customization information
Non-Personal Information
We may automatically collect certain information such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
This information helps us improve our website and services.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about orders, inquiries, or customer support
- Improve our website, products, and services
- Send updates, promotions, or marketing messages (only if you opt in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping companies)
- Legal authorities if required by law or to protect our rights
All third parties are required to protect your information.
4. Cookies and Tracking Technologies
Mr Embroidery may use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and usage
- Remember user preferences
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
Learn more about our Cookie Policy.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Mr Embroidery does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Mr Embroidery
Email: admin@mrembroidery.com.au
Phone: 02 6341 3163
Address: 16 Redfern St, Cowra, NSW, 2794
Last updated: 23 January 2026